Friday, November 21, 2008

Fix healthcare administration by looking at quality control from other industries

Business Week - Donald Berwirk: Curing the Healthcare System

A short article that talks about an organization that took some of the quality control ideas from other industries (manufacturing, software, etc.) to modify the way of health care is administered. Hospitals can often pose serious health risks to those being treated, from infections to mistakes, complications, etc.-- it's estimated that 100,000 people die because of the poor quality controls and techniques that health care providers use to manage their operations. The article contains a few examples of the systems that IHI, the Institute for Healthcare Improvement, has used and how their programs work.

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